Privacy Policy and Data Protection Information

Our Commitment to Your Privacy

At Solyrictharven Financial Planning Services, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.

We comply with Malaysian Personal Data Protection Act 2010 and international privacy standards to ensure your information is handled responsibly

Information We Collect

We collect information necessary to provide our financial planning consultation services and improve your experience with our platform

• Contact information including name, email address, phone number, and mailing address
• Financial information relevant to our consultation services such as income range and financial goals
• Website usage data including IP address, browser type, and pages visited
• Communication records from consultations, emails, and customer service interactions

How We Use Your Information

Your personal information is used specifically to deliver our financial planning services and maintain our client relationship

• Providing personalized financial planning consultations and analytical reviews
• Processing subscription payments and managing your account
• Communicating important updates about your service and account
• Improving our services based on client feedback and usage patterns

Legal Basis for Data Processing

We process your personal data based on legitimate business interests and your consent for specific activities

Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share information only in specific circumstances necessary for service delivery or legal compliance

• With service providers who assist in delivering our financial planning services
• When required by Malaysian law or valid legal process
• With your explicit consent for specific purposes you have authorized

Data Security Measures

We implement comprehensive security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes encryption, secure servers, and regular security audits.

Your Privacy Rights

You have several rights regarding your personal information under Malaysian and international privacy laws

• Right to access and obtain copies of your personal data we hold
• Right to correct inaccurate or incomplete personal information
• Right to request deletion of your personal data in certain circumstances
• Right to restrict processing or object to certain uses of your information
• Right to data portability and withdrawal of consent where applicable

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your website experience and provide personalized services. Detailed information about our cookie practices is available in our Cookie Policy.

Please review our Cookie Policy for comprehensive information about tracking technologies

Data Retention Period

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Client data is typically retained for seven years after account closure for regulatory compliance purposes.

Children's Privacy Protection

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18 without parental consent.

Privacy Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Material changes will be communicated through email or website notices before they take effect.

Contact Information

For questions about this Privacy Policy or to exercise your privacy rights, please contact our Data Protection Officer using the information provided